PRIVACY POLICY

Dundalk Chamber of Commerce Privacy notice

Who are we?

Dundalk Chamber represents the interests of all businesses in the Dundalk Area and is the leading business organisation offering members the opportunity to promote their business and get involved in developing business for Dundalk. Dundalk Chamber delivers value to its members by providing networking opportunities, learning and development resources and engaging with partners such as Louth County Council, etc in the interests of members.

For the purposes of this notice, Dundalk Chamber of Commerce, Unit 4, Partnership Court Park Street, Dundalk, Co. Louth, IRL, A91 N8FY may be referred as “Dundalk Chamber“, “we“, “our” and “us“).

Please note that this notice, while intended to be as complete and accurate as possible, is not exhaustive and may be updated from time to time.
If at any time we decide to use your Personal Data in a manner significantly different from that stated in this notice, or otherwise disclosed to you at the time it was collected, we will notify you by e-mail or post, and you will have a choice as to whether or not we use your Personal Data in the new manner.

Should you have questions, requests or comments about the way your Personal Data is being used or processed, please contact: info@dundalk.ie.

Purpose and Scope of this notice

The purpose of our Data Protection and Privacy Notice is to explain how personal information relating to you (“Personal Data“) will be handled by Dundalk Chamber and sets out how and why your Personal Data will be collected and processed by the Dundalk Chamber and/or on its behalf by its third-party service providers in the context of your engagement with us. We shall also set out how you can contact us should you have any queries in relation to this notice.

What Personal Data do we process?

When engaging with Dundalk Chamber, we will collect Personal Data from you, for example through the information you provide to us in applying to become a Dundalk Chamber member, the Personal Data you supply via our website, email, telephone or through your engagement with us at Dundalk Chamber events.

Dundalk Chamber will collect and process Personal Data including, where applicable:

your name;
your employer, your job title and/or position;
your contact details, including your address and phone number;
financial information, including information necessary to make or receive payments to and from you and for the purposes of fraud prevention;
details of your attendance at our events, photos and your social media profile and posts;
details of your visits to Dundalk Chamber and your correspondence, communications and connections with our staff;
publicly available information;
any information which is provided to us by you or on your behalf;
your business activities and your areas of interest; and
information relating to your subscription to, receipt of or interest in any of our mailing lists or newsletters.

How and why do we process personal data?

The following table details the legal basis for (the “Legal Basis“) and the reasons why (“Purposes“) we process your Personal Data:

NECESSARY FOR ENTERING INTO OR PERFORMANCE OF A CONTRACT
Legal Basis	It is necessary to process Personal Data to enter into and perform our contract with you as a member of Dundalk Chamber
Purposes	We obtain, collect and process Personal Data: *Entering into and performing our Contract with you as a Member of Dundalk Chamber:* to determine, perform and execute the terms on which you will engage with us; to ensure the smooth running of your membership (including all of the activities that need to be undertaken before, during and after your Dundalk Chamber membership); to add you and your contact details to our Membership Directory as part of your Dundalk Chamber membership; to arrange, administer and send you information about Dundalk Chamber Council elections; to process payment of membership fees; and to administer requests or procedures requested by you throughout your Dundalk Chamber membership (e.g. event bookings). *Dundalk Chamber Membership Directory:* For the purpose of managing and maintaining the Dundalk Chamber Membership Directory and in particular: to add you as a Member to the Membership Directory; to update your contact details on the Membership Directory as necessary; to list the members in our Membership Directory online to assist in facilitating meetings and introductions through the Membership Directory; and to process your queries in respect of the Membership Directory. *Dundalk Chamber events:* to inform you of our events programme; to monitor your attendance at Dundalk Chamber events; to add you to our attendee lists for Dundalk Chamber events; to notify other Dundalk Chamber members of your proposed attendance at events; to book an event; to process your payment for featured events e.g. Golf Day, Annual Awards, etc; and to confirm your event booking and send you information regarding the event.
IMPORTANT	Networking is a cornerstone of Dundalk Chamber and your personal contact details are found in our Membership Directory, enabling other businesses in membership to connect with you and for you to contact other members. Before we process your Personal Data to pursue our legitimate interests for the above purposes, we determine if such processing is necessary and we carefully consider the impact of our processing activities on your fundamental rights and freedoms. On balance, we have determined that such processing is necessary for our legitimate interests and that the processing which we conduct does not adversely impact on these rights and freedoms. Please note you have right to object to the processing of your personal data for direct marketing. There is an unsubscribe in all direct marketing communications, and you may unsubscribe from Dundalk Chamber marketing communications by contacting our Membership Team at events@Dundalk.ie or write to: Events Team, Dundalk Chamber Of Commerce, Unit 4 Partnership Court Park Street Dundalk Co. Louth, IRL, A91 N8FY

LEGITIMATE INTERESTS

Legal Basis

We may obtain, collect and process your Personal Data where we have a legitimate interest to do so part of your engagement with us either as a Dundalk Chamber Member or as an attendee at one of our events.

Purposes

We obtain, collect and process your Personal Data:
Dundalk Chamber Membership Development

to grow membership numbers;
to improve member engagement and facilitate business opportunities between members;
to share contact information and arrange introductions between members;
to share information regarding your business and business interests with other members;
to provide Dundalk Chamber members with annual membership reports;
to provide and process member satisfaction surveys, policy surveys and referral forms;
to process and communicate with you regarding renewing your Dundalk Chamber membership; and
to process and communicate with you when you end your Dundalk Chamber membership.

Marketing, News & Events Communications

to provide you with information in relation to our events programme, general news from Dundalk Chamber and other communications from Dundalk Chamber deemed to be of probable interest (please note that you may opt-out of receiving such marketing information by contacting us at events@Dundalk.ie, or please write to Events Team, Dundalk Chamber Of Commerce, Unit 4 Partnership Court Park Street Dundalk Co. Louth, IRL, A91 N8FY

Facilitate Dundalk Chamber Events

to add you to our attendee lists for Dundalk Chamber events;
to notify other Dundalk Chamber Members of your attendance at Dundalk Chamber events; and
to obtain information about your dietary requirements for Dundalk Chamber events.
Attendees details may be provided to the presenters/ facilitators or our funders.
Details may be held on file for future events/similar training.

Promote Dundalk Chamber
For the purposes of promoting Dundalk Chamber and its events including:

to photograph and video-record members at Dundalk Chamber events;
to share photographs and recordings of Dundalk Chamber events on social media, the Dundalk Chamber website, and
to produce Dundalk Chamber promotional material.

Responding to Queries

to process and respond to any enquiries, requests and complaints you may submit to us via our website, e-mail or phone.

Improving Website Functionality & Efficiency

to provide, improve, test and monitor the effectiveness of the Dundalk Chamber Website;
to monitor metrics such as total number of visitors, traffic data and demographic patterns; and
to ensure the content on the Website is presented in the most effective manner for you and to enhance your use of the Site.

Improving Dundalk Chamber services

to better our services offering through online surveys and focus groups; and
to survey members in order to gain an insight into business trends and shape our services.

Who is your data shared with?

As a networking organisation, we may disclose some or all of the Personal Data we collect from and obtain about you to the following third parties:

Other Dundalk Chamber members;
Internal teams within Dundalk Chamber such as IT, Finance, managers, system administrators and support staff;
IT & website service providers, marketing companies, PR agencies, printers, advertising agencies and other suppliers;
Third parties involved in website, communication and cloud management/processing, as well as hosting or organising events;
Professional advisors such as tax or legal advisors, consultants and accountants;
Regulatory authorities (e.g. enforcement agencies and public bodies).

Transfers of your Personal Data

We may transfer your Personal Data outside the European Economic Area (“EEA“). Certain Recipients (our third-party service providers) who process your Personal Data on our behalf may transfer your Personal Data outside the EEA to a country that does not provide an adequate level of protection to your Personal Data. Where such transfers occur, it is our policy that: a) they do not occur without our prior written authority; and b) that an appropriate transfer agreement is put in place to protect your Personal Data. If you would like to find out more about any such transfers, please contact info@dundalk.ie

How long do we retain your Data?

Your Personal Data will be retained for as long as you remain a Dundalk Chamber member and thereafter for a period of no more than six years. In line with the principle of minimisation, after this date we will delete it from our systems.

Please note that in certain circumstances, we may hold your data for a longer period, for example, if we are processing an ongoing claim or believe in good faith that the law or a relevant regulator may reasonably in our view expect or require us to preserve your Personal Data.
How do we secure your Personal Data?

We want to give you the confidence that your Personal Data is secure. Dundalk Chamber has a series of policies and procedures in place to ensure your Practical Data is safe. We are committed to taking reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures.

What rights do you have?

Under the GDPR, you have a number of rights such as;

Right of Access: You have the right to ascertain what type of Personal Data Dundalk Chamber holds about you and to receive a copy of this Personal Data.
Right to Complain: You have the right to lodge a complaint regarding the processing of your Personal Data to the Data Protection Commission.
Right to Erasure: In certain circumstances you may request that we delete the Personal Data that we hold on you.
Right to Object: Where we rely on our legitimate interests to process your Personal Data, you have a right to object to this use. We will desist from processing your personal information unless we can demonstrate an overriding legitimate interest in its continued processing.
Right to Portability: You may request us to provide you with certain Personal Data which you have given us in a structured, commonly used and machine-readable format and you may request us to transmit your Personal Data directly to another data controller where this is technically feasible.
Right to Rectification: You have the right to have any inaccurate Personal Data which we hold about you updated or corrected.
Right to Restriction: You have the right to request that Dundalk Chamber stop using your Personal Data in certain circumstances including if you believe that the Personal Data we hold about you is inaccurate or that our use of your Personal Data is unlawful. If you validly exercise this right, we will store your Personal Data and will not carry out any other processing until the issue is resolved.

You can exercise any of these rights by submitting a request to info@Dundalk.ie. We will provide you with information on any action taken upon your request in relation to any of these rights without undue delay and at the latest within 1 month of receiving your request. We may extend this up to 2 months if necessary however we will inform you if this arises. Please note that we may ask you to verify your identity when you seek to exercise any of your data protection rights. You also have the right to lodge a complaint with the Data Protection Commission. For further information see www.dataprotection.ie.

PRIVACY POLICY

Dundalk Chamber of Commerce Privacy notice

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