The Hire Awards of Excellence 2013 took place at the stunning Savoy Hotel in London on the evening of Saturday 27th April 2013.
Independently judged, the Hire Awards of Excellence are designed to genuinely recognise excellence throughout the Hire Industry. Acknowledging the successes of the hirers and suppliers as well as those successful individuals who truly set the standard, these Awards are the industry’s most sought after accolade.
Against the industries best Dromad won the overall award, HAE (Hire Association Europe) Hire Company Of The Year, and in the process became the first ever Irish company to do so.
With over 800 Hire companies throughout Europe in the running, Dromad once again showed their commitment to service, customer relationships, standard of equipment ready for hire, and investment in both equipment and staff.
According to Seamus Byrne Managing Director Dromad Hire “In the run up to the awards we were intensely mystery shopped, the results showed we excelled in customer service, this is a great reflection on all the team working here and they should be very proud of themselves. We always strive to improve and we realise there is always room for improvement. Our aim is to make the hiring process as simple as possible for both educated and uneducated customers by simply caring, listening, giving professional advice and making things happen hassle free”